Customer Support
A local support team you can count on. Our Australian-based Support Specialists are experienced and responsive to the needs of our customers. Whether it’s POS software, POS hardware or POS marketing difficulties, our team are here to help.
Notice: POSCOM has recently merged with SENPOS. Existing customer agreements will be honoured and POSCOM Support Specialists remain available to customers for the same quality, local support they’re familiar with. Learn more about the merger here.
SENPOS Point of Sale support is operational 365 days of the year, including after hours. Our experienced team of local and technical specialists can help you navigate your POS software and hardware to ensure you utilise your SENPOS eco-system to the fullest. Nobody does POS support better than SENPOS.
SENPOS training
is world class
While our extraordinary point-of-sale support differentiates us from our competitors, it is our commitment to ongoing training and learning that stands us above and beyond! Whether you’re on-boarding new staff, up-skilling existing
staff, bringing new equipment in, or wanting some group training, we offer a full range of training services to help you get the most out of your SENPOS system.
Another way to receive support is to log an online support ticket. Click to select from a list of options and describe how we can help.
When you contact our support team, they may ask you to download TeamViewer so that we can connect to your system directly.