Events and functions are a great revenue source for any venue, whether it’s events like the AFL or NRL Grand Final, Melbourne Cup, Oktoberfest or around Christmas, which is why running them successfully is essential. One of the ways you can elevate this experience for guests and staff is by incorporating an all-in-online mobile point-of-sale (POS) device to help with service and facilitate EFTPOS payments easily. A handheld POS like SENPOS GO can add value to your venue’s existing ecosystem, and when considering its versatility for events, make it a worthwhile investment. Here’s how.
1. Queue management
At any special event, attendees want to maximise the time spent enjoying the occasion. Whether it’s ordering drinks or buying food, our handheld POS allows for quick and seamless transactions that can eliminate lengthy queues and overall congestion. The result is a smoother, more enjoyable event experience, where guests can spend more time socialising and less time waiting.
2. Continuous service flow
While function sizes can vary, speedy continuous service remains the same no matter the event scale. Using SENPOS GO, staff can take orders and process payments right on the spot, helping to keep the flow of orders coming in and out. This increased efficiency not only speeds up service but also helps staff attend to more guests, ensuring that none are waiting too long for their food or drinks.
3. Uplift members
Events can also present opportunities to engage with members to offer an even better experience. If a guest is also a member, they can swipe their membership card or go cardless via the member search function when you serve them using SENPOS GO to ensure they make the most of your loyalty program. In doing so, they can earn points, redeem rewards and even participate in exclusive member promotions.
4. Flexibility for pop-ups
Pop-up bars and other temporary setups are clever solutions to add flexibility to your event experience, especially if held outdoors to make the most of your space. One challenge can be adding your POS system, which can involve setting up a stationery POS terminal, separate EFTPOS machine and receipt printer to take orders and payments, while also being tedious to secure when running multi-day events.
SENPOS GO offers the same functionality as your POS terminal with the added convenience of being handheld with built-in EFTPOS and SMS receipts (also available to send to a separate printer). Using a mobile POS like this allows you to easily set up and remove your POS once the event is finished, saving the lengthy setup of multiple devices.
5. Support and training
Another great advantage of adding SENPOS GO to your POS eco-system is its ease of setup. With guided installation and training from our local Support Team, getting started is simple and offers peace of mind that staff will have the necessary knowledge about using the device. Designed in-house by our development team, SENPOS GO offers a user-friendly interface with a similar experience to existing SENPOS software on terminals and tablets. Plus, is fully backed by our Support Team who are here to help when you need them.
For any venue that plans to or regularly hosts a variety of events and functions, a mobile POS device like SENPOS can ensure smooth service and payments from one device. Making your venue more agile is possible, and considering the benefits you can tap into can help make the investment worthwhile. Our dedicated account managers can show you how with a complimentary demonstration, enquire today.