Hospitality venues rarely find downtime. From public holidays, weekends, functions, school holidays and more, it’s clear how important every minute is to business operators and staff. Along with the constant busyness, venues often face the challenge of managing numerous staff levels across different departments – and in some cases, across multiple locations – all while remaining compliant with Australian workplace laws. Among the many responsibilities involved in running a hospitality business, staff rosters and payroll can be time-consuming and sometimes tedious. Here’s how to minimise rostering hassles with Tanda and your SENPOS eco-system.

Smarter rostering

Tanda is a web-based workforce management platform designed to help venues manage staff schedules, leave requests, attendance and even payroll. For a venue of any size, Tanda can help simplify processes to drive staff satisfaction. Here’s how:

1. Convenient rostering: Forget spreadsheets and whiteboards, Tanda makes setting rosters simple from one easy-to-use platform.
2. Staff communication: Transitioning to a web-based platform allows staff to set their availability and submit leave requests, ensuring you’re never understaffed and can work in with staff.
3. Monitor budgets: Budgeting for staff can vary depending on the day, seasonality and holiday periods. With some help from Tanda, you can prevent being unprepared.
4. Industry awards: Industry awards are an integral part of managing staff. With knowledge of the Hospitality Industry Award, Registered Clubs Award and Restaurant Industry Award, you can automate your wage calculations, including base rates, overtime, allowances and higher duties.
5. Simple onboarding: Tanda can help minimise paperwork when welcoming new staff by lodging details directly with the ATO and collecting super choice forms digitally.

Staff retention and communication

Staff retention is a constant challenge for hospitality businesses, where frequent employee turnover can affect service quality, team morale, and operational stability. Maintaining open dialogue and providing regular opportunities for staff to share feedback are important ways to help employees feel valued, while also giving managers valuable insight into how their team members are feeling.

Tanda helps support this with its Shift Feedback feature. When enabled, staff can provide actionable feedback after a specific shift directly through their app. Staff have the option to submit feedback anonymously or be identified, helping to foster honest and constructive communication. Managers can define feedback categories, making it easy for employees to quickly rate what went well and suggest areas for improvement. By promoting open communication and responsiveness, Shift Feedback helps venues build stronger, more engaged teams.

Minimise rostering hassles with Tanda and SENPOS

Tanda is a powerful workforce management platform that handles rostering, attendance, and payroll, but it becomes even more valuable when paired with SENPOS. SENPOS is the central source of truth for your venue’s sales data, delivering real-time insights that drive smarter decisions across your operations. By integrating the two systems, you’re not just managing staff more efficiently — you’re connecting your people strategy directly to your venue’s performance. With sales data from SENPOS automatically syncing to Tanda every 15 minutes, you can align staffing levels with actual trade, optimise rosters by area, and gain greater control over labour costs. It’s a smart way to bring two best-in-class platforms together for a stronger, more connected venue.

Talk to our dedicated account managers to see how SENPOS can improve your venue’s operations, increase member engagement, along with other features that streamline your processes.