With several events and public holidays throughout the year, there’s never a better time than now to step up your game in delighting your customers. A SENPOS Point of Sale system can make your venue stand out and build a base of loyal members who spread the word! Developed to enhance operations and promotions, SENPOS offers a range of hardware solutions and features to help run your venue smoothly. Whether you’re running a club, pub, golf club, or any other hospitality business, SENPOS Point of Sale can be tailored to suit your needs. Here are six benefits your venue can gain by partnering with SENPOS.
1. Mobile ordering with SENPOS GO handheld POS
Every moment counts when it comes to fast and reliable customer service. Following extensive development and trials across multiple venues, we have launched a new handheld POS device called SENPOS GO. SENPOS GO brings service to the customer with EFTPOS payments, all from one device. Tailor-made for use anytime, anywhere in your venue, it is user-friendly and compatible with your entire SENPOS eco-system. Based on the capabilities of a terminal, going mobile with SENPOS GO is convenient, offering
- An inuitive interface with simple Order, Tap + Pay process and built-in EFTPOS
- Membership card swipe so customers can receive member pricing, earn points, redeem rewards and participate in promotions
- QR Code and barcode scanner for stock items
- The same support by our local team to ensure you make the most of your mobile POS experience
2. Adding signage on terminals, kiosks and large screens
Communicate with customers while they roam your business, wait in line and make a purchase. With the ability to add images and signage, you can ensure customers see the latest offers and information. Signage can be added to a SENPOS terminal rear display and members hub kiosk, as well as large screens where content can be pushed using the Visual Content application. To save time, you can also schedule content to run at specific times to ensure all content is up-to-date.
Some useful signage to consider are:
- Promotions
- Operating hours and public holidays
- Upcoming events
- Important notices
- Membership
3. Scheduling public holiday surcharges
For the hospitality industry public holiday surcharges are crucial as they help cover penalty rates incurred over a set time, which is why the surcharge scheduling function is a convenient feature for any food and beverage venue. Save time and manual processes by scheduling specific surcharges across all your SENPOS devices, including the convenient Order-to-go online ordering system, and easily review the surcharge turnover once the surcharge is complete.
4. Easily run raffles and virtual barrel draws
One of the best ways to engage with your customers is through raffles and prize draws. Simplify how entries are purchased and draws conducted with the built-in Raffle and Virtual Barrel Draw module available on any SENPOS system. Not only can these promotions be scheduled in advance, but entries can also be purchased/claimed directly on the front-of-house terminal, members hub kiosk and even online. A draw can be started by selecting a pre-programmed button on the terminal and will be displayed on large screens throughout your business.
5. Offer product discounts and promotions
Are you thinking of a new deal or looking to sell more products? Every customer enjoys value, which is why a tempting offer or discount can promote visitation and drive sales. A SENPOS system will give you control over a range of promotions with a simple step-by-step setup wizard, making it easy to create offers more often. Your next promotion could be a Happy Hour, multi-buy or upsell offer, to name a few.
6. Enhance your membership program
Membership is an important part of many businesses, especially those within the hospitality industry. Attracting new and retaining current members is made possible with the SENPOS Membership platform, which can be customised to suit existing loyalty programs, promotions and be seamlessly integrated with all major Australian Gaming systems.
Our signature Members Hub Kiosk can help engage members and features the inbuilt Membership platform. This self-service kiosk empowers members to review their membership, claim prizes and play fun interactive games to earn rewards, such as Pirates Treasure and Spin to Win.
Book a demo and learn more about how a SENPOS system can add value to your business contact a SENPOS Specialist today.