Point-of-sale technology is at the heart of all hospitality venues, and how this technology integrates with other solutions and services is paramount to maximising efficiencies. With a streamlined connection between a POS system like SENPOS and various operational platforms, venue operators can enhance their management of accounts, invoicing, membership, staff operations, reporting and more, while achieving a real-time data flow across these different functions. These integrations can help to simplify day-to-day tasks and provide an overview of performance, helping venues remain competitive in the fast-paced hospitality industry. Working with venues like new customer Jason Linke, CEO at North Bondi RSL Club (North Bondi RSL), we can identify your venue needs and seamlessly integrate with your third-party platforms.

Situated across from Sydney’s iconic Bondi Beach, North Bondi RSL holds a longstanding presence in the community and offers customers an ambient dining experience with a friendly team. Following the recent install, Jason shares his experience working with Brendan Driscoll, SENPOS training and how the Club is giving back this Christmas.

Exciting Developments and Christmas Spirit

North Bondi RSL is not only a place for great hospitality but for generosity and community outreach. A significant example is the annual Salvation Army Christmas appeal, which helps give hope to struggling families at Christmas time. To support the appeal, the Club has commenced its yearly toy drive by purchasing over $2,000 worth of toys. In addition to this, members of the Club are also encouraged to contribute, which for Jason is their chance to help ‘those in need celebrate Christmas this year’.

Key integrations make a difference

Accounting and invoicing systems like MYOB and Lightyear have made it simple for venue operators to monitor sales data and streamline invoice processing. While other integrations are also key in hospitality, integrating these platforms with SENPOS offers financial accuracy to minimise manual tasks and confusion. When asked about choosing SENPOS as their POS provider, Jason highlighted the ‘functionality and multi-integration capabilities’ that enhance operational efficiencies. Particularly, the seamless integration with MYOB and Lightyear set SENPOS apart from other providers.

Dedicated support

Improving your point-of-sale experience starts with a dedicated account manager like Brendan Driscoll, who will work with you to highlight goals, develop a roadmap and ultimately make the transition process simple. According to Jason, the ‘personable nature’ and ‘the support to my team’ exceeded his expectations and was held in high regard when the Club was seeking a new POS provider.

Outstanding Training and Installation

As new customers are onboarded, our Support Technical Kara Booy conducts on-site and virtual training with all new customers. This ensures they are comfortable with using their new SENPOS system, can ask questions and even upskill staff. Jason describes Kara as  being ‘amazing in helping training our team with a new system. She was ‘thorough, attentive and patient’, ensuring a smooth transition for the North Bondi RSL team. Also on-site was Installation Technician Nick Pearson who made ‘every request seem effortless’ with his easy-going nature. ‘No request was too difficult’, said Jason.

When asked about recommending SENPOS, Jason didn’t hesitate. He would refer SENPOS because of the advanced technology, both in ‘software and hardware’. The ‘integration capabilities and reporting detail’, combined with the ‘second to none’ support from the SENPOS team during the POS system upgrade, make it a top choice for businesses in the hospitality club sector.

SENPOS Point of Sale has helped Australian clubs, pubs and other venues achieve a tailored POS solution for over 30 years. From software and hardware demonstrations, integrations, roadmaps and more, transitioning to a trusted point-of-sale partner can be seamless. Get started today by submitting an enquiry.